Update - Tips continue to fail. XTM has not clarified the source of the problem.
To avoid additional potential problems, will not attempt further reloads of prior day's tips unless requested by owners individually.
We will continue to monitor the situation.
Feb 17, 2026 - 13:17 CST
To avoid additional potential problems, will not attempt further reloads of prior day's tips unless requested by owners individually.
We will continue to monitor the situation.
Feb 17, 2026 - 13:17 CST
Update - We have started tip loads for Feb 16.
Feb 17, 2026 - 08:53 CST
Feb 17, 2026 - 08:53 CST
Update - We have attempted tip loads for Feb 13-15.
Feb 16, 2026 - 10:38 CST
Feb 16, 2026 - 10:38 CST
Investigating - XTM/Everydaypayments tip payments are failing for multiple salons. If you are affected please contact XTM/Everydaypayments support at support@everydaypayments.ca.
Please log in to XTM/Everydaypayments https://managers.everydaypayments.ca/user/login to see additional updates regarding this outage.
Feb 16, 2026 - 09:26 CST
Please log in to XTM/Everydaypayments https://managers.everydaypayments.ca/user/login to see additional updates regarding this outage.
Feb 16, 2026 - 09:26 CST
About This Site
This page reports the current and historical status of Regis's technology systems as of February 1, 2022. All known system issues will be reported and updated here realtime, and you may subscribe for future notifications for all or any specific known issues.
See Zenoti status here.
Brand Mobile Apps
Operational
Cost Cutters App
Operational
First Choice App
Operational
Roosters App
Operational
SmartStyle App
Operational
Supercuts Mobile App
Operational
Brand Web Sites
Operational
Costcutters.com
Operational
Firstchoice.com
Operational
Roostersmgc.com
Operational
Smartstyle.com
Operational
Supercuts.com
Operational
Zenoti
Operational
Franchise Resource Center
Operational
IVR (Interactive Voice Response)
Operational
Education Playground
Operational
SuperCenter
Operational
SVS Gift Card Processing
Operational
Email to/from @Regiscorp.com
Operational
Tip cards
Major Outage
XTM tips (Canada)
Major Outage
Instant Tips
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.